Services Navigation
- Residential Services
- + MAINTENANCE PLAN
- + PC TUNE-UP
- + VIRUS REMOVAL
- + BACKUPS
- + DATA RECOVERY
- + SYSTEM OPTIMIZATION
- + HOME NETWORKING
- + PRINTERS
- + HARDWARE REPAIR
- + UPGRADES
- + CONSULTATION
- + CUSTOM / GAMING PC
- + NEW PC SETUP
- + SOFTWARE INSTALLATION
- + HARDWARE INSTALLATION
- + TRAINING
- + SURVEILLANCE SYSTEMS
- + COMPUTER HAUL-AWAY / DONATE
- SMALL BUSINESS SUPPORT:
- + CLICK HERE
- Tier 1 Support:
- + ON-SITE IT SUPPORT
- + REMOTE HELP DESK
- + ON-CALL / AFTER-HOURS SUPPORT
- + WIRELESS NETWORKS
- + DESKTOP ADMINISTRATION
- Tier 2 Support:
- + SERVER ADMINISTRATION
- + EMAIL ADMINISTRATION
- + SECURITY ADMINISTRATION
- + NETWORK ADMINISTRATION
- + FIREWALL / VPN ADMINISTRATION
- + ONSITE & REMOTE BACKUPS
- + REMOTE MANAGEMENT / ACCESS
- + CORP. ANTI-VIRUS ADMINISTRATION
- Tier 3 Support:
- + SERVER VIRTUALIZATION
- + MOBILE DEPLOYMENTS
- + DATABASE ADMINISTRATION
- + VENDOR CONTRACT NEGOTIATIONS
- + IT POLICIES & PROCEDURES
- + IT PROCESS OPTIMIZATION
- + BUSINESS CONTINUITY PLANNING
- + DISASTER RECOVERY
- Additional Solutions:
- + HARDWARE SOLUTIONS
- + STRUCTURED CABLING
- + SURVEILLANCE SYSTEMS
- + COMPANY BRANDING / DOMAIN
- + WEBSITE MANAGEMENT
- + SOCIAL MEDIA SETUP
+ BUSINESS CONTINUITY / DISASTER RECOVERY +
About the Service:
BUSINESS CONTINUITY / DISASTER RECOVERY:

Business continuity planning and disaster recovery are not the same thing.
In IT business continuity planning is the proactive side of disaster recovery, a precursor if you will. Business continuity planning involves process identification and prioritization based on mission-critical business needs.
While business continuity deals with the "what" your business needs to do, disaster recovery deals with the "how" your business is going to be able to do after a disaster. Your disaster recovery plan should be in place and ready to execute at a moment's notice...or no notice.
CLS technology can help make sure your business can weather any storm that may come your way!
Pricing Options:
BUSINESS SERVICES - TIERED PRICING:

- Contract rates are determined by 3 things:
- 1) Full scope of technical requirements.
- 2) Number of hours allotted in the contract.
- 3) Required response times.
- Tier 1 rates start at: $30 / hour
- Tier 2 rates start at: $45 / hour
- Tier 3 rates start at: $60 / hour
Questions?
FAQs:

- "If my business needs just one or two services from a higher tier, will I be automatically locked into the higher rate?"
- - Not necessarily, this is just a guide. We will provide you with a full quote once we understand your full requirements.
- "I'm not sure if I want to sign a contact just yet, but can we still get support for our business?"
- - ABSOLUTELY! However, contractual customers receive priority service, better rates, & guaranteed response times.
- Also, check out our low fixed-cost small business agreements
- Fixed-Cost Small Business Agreements
- Tier 1 Business Service Options
- Tier 2 Business Service Options
- Tier 3 Business Service Options
- Additional Business Service Solutions
- More Questions?